FAQ
I have never ridden a Jetski before, can I participate?▼
Yes you can!
No prior experience is needed to operate our Jetski's. We provide a comprehensive safety briefing, instructions and short training to ensure you are comfortable, confident and safe operating our Jetski.
Introduction and safety speech will not be deducted from your rental time, Please arrive 30 minutes prior to your scheduled booking time, so you can enjoy the entire Jetski rental time.
How do I book a jet ski rental or tour?▼
You can book directly through our website or contact us by phone. We recommend booking in advance by selecting your preferred date and time. Especially during peak season, to ensure availability.
Looking forward to welcoming you to the experience of a lifetime!
Do I need a reservation?▼
While walk-ins are welcome based on availability, we highly recommend making a reservation to guarantee your preferred time slot.
What's your cancellation policy?▼
If you need to cancel your tour, we will first try to reschedule it to another time or date. If rescheduling is not possible, the following cancellation policy applies:
- More than 7 days before the booking date: Full refund.
- Within 7 days of the booking date: A 50% cancelation fee will apply
- Within 24 hours of the booking date: No refunds will be issued for cancellations or no-shows.
If you have additional questions, feel free to contact us.
What are the age, height or weight requirements?▼
Riders must be at least 16 years old to operate a jet ski.
Passengers must be at least 6 years old and reach a Jetski deck with both feet and be accompanied by an adult 18 years and older.
The maximum weight limit for a Jetski is 450 lbs (204 Kg).
Safety is our top priority, so we strictly adhere to these guidelines.
Do I need a boating or driver's license to operate a Jetski?▼
No boating or driver's license is required. All necessary safety gear, a comprehensive safety briefing and operating instructions will be provided to ensure you are comfortable and confident operating a Jetski.
What should I bring?▼
Bring a valid ID for check-in and reservations confirmation
- Swimwear
- Towel
- Sunscreen
- Sunglasses
- If bringing a hat, use a chinstrap as winds will be moderate to strong
We provide life jackets and all necessary safety equipment.
What happens in bad weather?▼
Safety is our priority. If weather conditions are unsafe, we will contact you as soon as possible to reschedule. If rescheduling is not an option, we will offer a full refund.
We monitor weather conditions closely to ensure everyone's safety and the best experience for all our guests.
How long are the rental periods?▼
We offer flexible private rental and activity periods: 30 minutes, 1 hour, 2 hours, half day or full-day rentals.
You can also choose to join one of our 30 minutes, 1 hour, 2 hours or half day tours.
Custom durations can be arranged.
How many people can ride on one jet ski?▼
Our jet skis accommodate up to 2-3 people depending on the model, with a maximum combined weight limit of 400 lbs.
What forms of payment do you accept?▼
We accept bank transfer, all major credit cards, debit cards, and cash.
Do I need to sign a waiver?▼
Yes, all riders and passengers must sign a liability waiver upon arrival and before participating in the rental.
Are there any additional fees?▼
The rental price includes equipment and fuel. You're responsible for any damage beyond normal wear and tear. We'll assess damages and charges will be deducted from your security deposit.
What if I damage the jet ski?▼
You're responsible for any damage beyond normal wear and tear. We'll assess damages and charges will be deducted from your security deposit.